Dear Valued Customer,
Whether your OUT-OF-WARRANTY RIDE needs troubleshooting, assistance in general, assistance in maintenance, assistance in preventive maintenance, assistance after annual inspections, system checkups, software updates and all kind of related assistance,
we are ready to support you.
Hereby, our technical assistance hourly rates for 2024:
Customer Support (Remote) Technician work hour
€ 100,00 excl. VAT
Engineer/programmer/supervisor work hour
€ 150,00 excl. VAT
Please note that these rates are applicable for normal working hours Monday-Friday while work beyond standard working hours or in the weekend, shall be compensated with and overtime fee.
Call out charge on site or special parts shall be quoted on demand as usually.